Applications Analyst - Salesforce/nCino Admin

Lone Star Ag Credit helps farmers, ranchers, agribusinesses, and rural homeowners achieve their dreams by providing reliable and consistent credit and financial services. We also help people in urban areas who aspire to find and purchase their ideal home in the country. We don't take deposits, and we don't finance other industries. Instead, we focus exclusively on the credit needs of rural America.

We're a full-service cooperative lender headquartered in Fort Worth, Texas, specializing in financing rural land and agricultural operations. We have 16 office locations serving 48 counties in Texas, $2.33 billion in assets, and are a member of the nationwide Farm Credit System.

About the role:

As an Applications Analyst- Salesforce/nCino Administrator, you'll be responsible for deploying line of business and software systems for the Association. Assignments are complex in nature requiring originality, ingenuity, and leadership. You will have appreciable latitude for decision making and will work under minimum supervision.

This position is remote, but you must reside within Texas.

The big picture:

You will assist in Lone Star's effort to be the preferred provider of agricultural financial services, surpassing all others in the customer and employee experience by embracing innovation and operational excellence. In doing so, you will add increasing value to rural communities and their lifestyle.

If that sounds appealing to you, come join us!

Day-to-day, you will:

• Perform basic administration of Lone Star Ag Credit's Salesforce instance and security settings using the standard aspects of the Salesforce Setup menu.
• Identify and diagnose end user problems in a manner that exemplifies Lone Star Ag Credit's high standards of internal and external customer service.
• Develop and maintain custom reports, dashboards, and processes to continuously improve data quality, process integrity and productivity.
• Assist with the institution's data maintenance including auditing and diagnosing data integrity issues and completing bulk imports of data.
• Perform intermittent application testing of new nCino releases and internal organizational changes.
• Perform updates to basic nCino configuration to include nominal application configuration such as creating and updating page layouts, field sets, validation rules, workflow rules, and approval processes.
• Create, update, and manage nCino Support Cases. This includes researching documentation available in nCino's Community platform, clearly defining the issue, and actively working with nCino's Support Services team to resolve the case.
• Develop training plans, materials, and documentation for application users, keep materials up to date, and coordinate ongoing training sessions for new users.
• Deliver training and communication to business users, including collaborating with management to identify new and creative opportunities to leverage the applications to support additional business processes or functions.

Your qualifications:

Bachelor's degree in Management Information Systems or related field or equivalent experience plus five (5) to seven (7) years of experience in acquiring, maintaining and deploying information technology systems.

• The must haves:
  • General knowledge of business systems software applications.
  • Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.
  • Moderate to advanced knowledge of workflow applications, including Salesforce.
  • Proficiency in data manipulation and using date-related applications.
  • Specialized knowledge of computer hardware, operating systems, networking, and security.
  • Exceptional interpersonal skills.
  • Skill in problem-solving.
  • Intermediate skill level in Microsoft personal computer operating and networking systems.
  • Intermediate skill level in Microsoft Office applications.
  • Ability to communicate complex information to a non-technical audience.
• Ideally, you'll also have this kind of experience and certifications:
  • Salesforce Administrator Certification ADM-201 or ADM-211
  • nCino Administrator Certification
  • Experience working with large-scale, complex datasets.
  • Experience with Apex programming language.
  • Experience with Visualforce development.

What we offer:

• An authentic environment where you can grow as part of a strong and tight-knit team
• Competitive pay and bonus
• Premium medical, dental and vision coverage, including prescription drug coverage
• Flexible Spending Account (FSA) - Dependent Care, Health Care, Limited Purpose Health Care
• Health Savings Account (HSA)
• 401(k) Savings Plan with matching contributions
• Annual Leave (Vacation) Pay and Sick Pay
• Wellness Program
• more

Some legal language:

At the discretion of Lone Star Ag Credit, this position may be offered at an alternate title. In addition, other business experience may be considered relevant.

AA/EOE/M/F/D/V

Current Openings for Applications Analyst Salesforce/nCino Admin Jobs at AgTrust Farm Credit